In light of the government’s directive to place the National Capital Region (NCR) under General Community Quarantine (GCQ) with heightened restriction from July 30, 2021 to August 5, 2021 and Enhanced Community Quarantine (ECQ) from August 6 to 20, 2021, AirAsia reminds its guests that only essential travel such as Authorized Persons Outside their Residences (APOR) shall be allowed to travel into and out of the NCR plus (Cavite, Bulacan, Laguna, and Rizal) as mandated by the Inter-Agency Task Force (IATF).
AirAsia likewise informs its guests from NCR Plus, Cebu and Davao City on the “Temporary Suspension” of inbound travel to Iloilo City, Iloilo Province and Cagayan de Oro City from August 1 to 7, 2021, as mandated under Resolution No. 108 by the IATF-Management of Emerging Infectious Diseases.
In accordance with the Department of Tourism’s directive returning flights are allowed for tourists residing in the NCR Plus.
Essential Travelers and Authorized Persons Outside Residence (APOR) include the following:
- Health/emergency frontline personnel
- Government officials and frontline personnel
- Duly authorized humanitarian assistance actors
- Persons traveling for medical/humanitarian reasons
- Persons going to the airport for travel abroad
- Persons crossing zones for work or business permitted in the zone of destination, and going back home
- Returning or repatriated OFWs and other Overseas Filipinos returning to their places of residence
AirAsia Philippines Spokesperson Steve Dailisan said, “AirAsia would like to advise our guests to regularly check our social media pages for updated travel requirements. We will continue to monitor the situation in our various domestic destinations, and will update flight schedules regularly as needed.”
With travel plans being fluid during the current pandemic, AirAsia offers enhanced flexibility options for guests to manage their flights. AirAsia is offering provisions for guests who wish to make changes to their flights in line with the new developments following the Philippine government’s latest directive.
Guests coming from and going to Manila with existing flight bookings with a departure date from 31 July to 20 August can move their flight from 21 August 2021 until 30 September 2021 and will be able to select from a range of extended flexibility options for future travel.
Options available for guests with flight bookings cancelled by the airline are detailed below:
Unlimited flight changes: Change to any new travel date before 21 August 2021 on the same route for an unlimited number of times without any additional cost, subject to seat availability; OR
Credit account: Retain the value of the flight booking in the guest’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 730 calendar days (2 years) from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on airasia.com
Guests who need assistance may chat with AVA on the airasia super app, airasia.com or log on to support.airasia.com to make their selection.
OPERATING FLIGHTS July 31 – August 20, 2021 (as of 6PM, July 30, 2021) *Flights schedule may change subject to compliance with government restrictions ROUTES FLIGHT NO. FLIGHT DATES Manila – Bohol – Manila Z2 358 / 359 July 31-August 5, August 8,10,12,15,17 & 19, 2021 Manila – Bacolod Z2 605 July 31, August 4,7,8, 11,14,15 & 18, 2021 Bacolod – Manila Z2 606 July 31, August 4,7,8,11,14, 15 & 18, 2021 Z2 608 July 31, August 7 & 14, 2021 Cebu – Bacolod – Cebu Z2 775 / 604 August 4, 11 & 18, 2021 Manila – Cebu Z2 775 July 31, August 2,3 5-10, 12-17, 19 & 20, 2021 Z2 777 August 1,3, 4, 6, 8,11, 13 15, 18 & 20, 2021 Z2 783 August 1-7, 13-14, 19 & 20, 2021 Cebu – Manila Z2 776 July 31 – August 2, 5, 6-10, 12-16 & 19, 2021 Z2 604 August 4, 11 & 18, 2021 Z2 778 August 8, 11, 13, 15, 18 & 20, 2021 Z2 783 August 8-20, 2021 Manila – Cagayan de Oro – Manila Z2 691 / 692 August 2,5,7,9,12,14,16 & 19, 2021 Manila – Davao – Manila Z2 613 / 614 July 31, August 2,4,5,7,9,11,12,14,16,18,19 & 20, 2021 Manila – General Santos – Manila Z2 661 / 662 August 4,6,11,13,18 & 20, 2021 Manila – Iloilo – Manila Z2 309 / 310 August 1,4,6,8,11,13,15, 18 & 20, 2021 Manila – Kalibo – Manila Z2 711 / 712 August 3, 5, 10,12, 15, 17 & 19, 2021 Manila – Tacloban – Manila Z2 322 / 323 July 31-20, 2021 Z2 327 / 328 Aug 1-20, 2021 Z2 331 / 332 August 1, 2, 4, 6, 8, 9, 11, 13. 15, 16, 18 & 20, 2021 Manila – Zamboanga – Manila Z2 651 / 652 July 31, August 3,5,7,10,12,14,17 & 19, 2021 Manila -Puerto Princesa – Manila Z2 432 / 433 August 1,6,8,13,15 & 20, 2021 Caticlan – Manila Z2 222 July 31-3, 4 & 5, 2021 Z2 224 July 31-3, 2021 Z2 226 July 31-3, 2021
AirAsia’s efforts by going above and beyond the protection of its passengers against COVID-19 have earned the airline a perfect 7-star rating from Airlineratings.com.
Follow AirAsia on Twitter (@AirAsia) and Facebook (facebook.com/airasiatravels.mm) for the latest updates, or contact our customer support team at support.airasia.com.