As of 2:00PM, August 17, 2018
Due to the runway excursion of another airline’s aircraft, Cebu Pacific has cancelled the following flights for this afternoon, August 17, 2018:
• 5J 805 Manila-Singapore
• 5J 806 Singapore-Manila
• 5J 112 Manila-Hong Kong
• 5J 113 Hong Kong-Manila
• 5J 014 Manila-Dubai
• 5J 015 Dubai-Manila
• 5J 188 Manila-Incheon
• 5J 187 Incheon-Manila
• 5J 487 Manila-Bacolod
• 5J 488 Bacolod-Manila
• 5J 457 Manila-Iloilo
• 5J 458 Iloilo-Manila
• 5J 639 Manila-Puerto Princesa
• 5J 640 Puerto Princesa-Manila
• 5J 319 Manila-Legazpi
• 5J 320 Legazpi-Manila
• 5J 506 Manila-Tuguegarao
• 5J 507 Tuguegarao-Manila
Passengers of the above flights are strongly advised not to proceed to the Ninoy Aquino International Airport (NAIA) Terminal 3 and avail of the following options, without penalties:
• Rebook flights for travel within 30 days;
• Convert into a Travel Fund for future use;
• Get a full refund.
Cebu Pacific flight 5J 015 Dubai-Manila (departed Aug. 16, Dubai time) has diverted to Clark International Airport. Passengers shall be taken to Manila by bus.
Other passengers flying to and from the NAIA Terminal 3 today may also choose to rebook their flights within 30 days from today without penalties, as we are expecting prolonged delays and heavy airport congestion due to this incident.
Passengers may manage their flights through the “Manage Booking” section in the Cebu Pacific website, www.cebupacificair.com.
We may also be reached through the CEB hotline at +632 702 0888. However, due to the volume of calls we may be receiving, the fastest way to rebook or refund your flight will be through the Cebu Pacific website.
We will provide regular updates on our flight schedules as disruptions are expected to continue today. Passengers are advised to monitor the official Cebu Pacific Facebook (facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts for updates.
We apologize for any inconvenience this incident has caused. We thank our passengers for their patience and understanding.