Grab would like to give clarity on the issue raised by PBA Party List Rep. Jericho Nograles. We would like to assure the public that Grab has always been forthcoming and transparent with regard to its fares.
Department Order 2015-011 allowed TNCs to set its own fares with the oversight of the LTFRB. In June 2017, Grab, upon review of its pricing structure, initiated per minute pricing of 2 pesos. This was integrated to the existing per km charges and is not added to the upfront fares.
The per minute charges were implemented to ensure that despite serious congestion issues on the road on a daily basis, hard-working TNVS drivers would have a greater chance of making ends meet and supporting their needs. During this time, we corresponded with the LTFRB to present these changes and was given the opportunity to present in full our business model, supply and demand models and pricing structure during one of the Technical Working Group meetings in late July 2017.
Per minute charges remain part and parcel to Grab’s fare structure today and we have continuously been transparent about this truth. In fact, during times when questions were raised about fares in certain trips, we would always back compute and provide the basic formula for the same; including the per minute charges.
At the end of the day, Grab seeks to always ensure a balance in fare to benefit both our passengers and drivers. We owe it to our riding public to remain truthful and transparent.
