Officials of NLEX Corporation led by president and general manager J. Luigi Bautista have met separately with Metropolitan Manila Development Authority (MMDA) General Manager Jojo Garcia, Caloocan City Mayor Oscar Malapitan, and Liga ng mga Alkalde ng Pilipinas-Bulacan Chapter President and Guiguinto City Mayor Boy Cruz and shared with the officials their measures to increase motorist convenience and smoother traffic flow at the toll plazas.
Mayor Oscar Malapitan and MMDA GM Garcia separately (two photos above) visited the ongoing operations at the NLEX Balintawak toll plaza in Caloocan City. Meanwhile, Mayor Boy Cruz hosted the NLEX operations team at his office in Guiguinto City.
MMDA GM Jojo Garcia and Caloocan City Mayor Oca Malapitan inspect the Balintawak Toll Plaza with NLEX President and GM Luigi Bautista and COO Raul Ignacio. 
MMDA GM Jojo Garcia and Caloocan City Mayor Oca Malapitan inspect the Balintawak Toll Plaza with NLEX President and GM Luigi Bautista and COO Raul Ignacio.
To quickly address customer concerns during this transition to the RFID cashless, contactless system, the tollway company has laid out its actions which include reopening of cash lanes, and the transfer of the ongoing RFID sticker installation and reloading activities away from the toll plazas.
In addition, following a dialogue with the Toll Regulatory Board to ensure faster traffic flow during expected traffic surges, a “barrier up” procedure will also be implemented in the RFID lanes. This means that in these RFID lanes where the lane barriers are kept raised, RFID subscribers need not stop and go during their passage even as the scanners/readers continue to operate and record the toll transactions.
“We will be opening cash lanes in all toll plazas during this transition towards 100% cashless transactions. For the smaller plazas, where there are limited lanes, we will have an exclusive RFID lane beside a combined cash/RFID lane. Sticker installation and reloading of RFIDs will also be relocated to other locations in order not to compete with the limited road space. They will be moved to other strategic areas in and out of the expressway,” Bautista said, adding that, NLEX Corporation will always be ready to contribute to helping solve Metro Manila’s daily traffic bottlenecks and alleviating the traffic woes of motorists during the holidays.”