The Social Security System (SSS) asks its members and covered employers to ensure the correctness and validity of their respective disbursement accounts when enrolling in the Disbursement Account Enrollment Module (DAEM) through the My.SSS portal.
SSS President and CEO Aurora C. Ignacio said incorrect input of account number or uploaded proof of account result in the rejection of disbursement account enrollment application. “We urge our members and covered employers to triple-check the information they have entered before submission to the SSS to avoid inconveniences in their disbursement account enrollment,” Ignacio said.
When registering, members and employers must ensure that their bank account is with a Philippine Electronic Fund Transfer System and Operations Network (PESONet) participating bank. The member’s name or the employer’s business name registered in the SSS should be the same as the bank account name being enrolled. They must also make sure that they are entering the bank account number and not the ATM card number.
For cash cards issued by banks, they must ensure that the bank allows its use for SSS disbursements. Bank account numbers must be written as a continuous string of numbers, without spaces or any non-numeric characters.
For e-wallets and Remittance Transfer Companies (RTCs)/Cash Payout Outlets (CPOs), mobile numbers must be written in the format 09171234567 or 09181234567, without spaces or non-numeric characters.
As an additional verification process to avoid fraudulent enrollment of disbursement account and to validate the enrollee’s ownership, members and employers must also upload a proof of account through the DAEM.
Acceptable proofs of accounts include: photo or scanned copy of passbook, ATM card, validated deposit slip, bank certificate/statement, or foreign remittance receipt; or screenshot of online/mobile banking account, or mobile app account (for e-wallets). Members must guarantee that the photos or scanned documents are readable and colored.
Proofs of accounts are no longer needed for the following: Unified Multi-Purpose Identification card enrolled as an ATM (UMID-ATM); bank accounts migrated from the Sickness and Maternity Benefits Payment thru the Bank (SMBPB) Module; and DBP Cash Padala thru M Lhuillier, an RTC/CPO.
Benefit and loan disbursement channels
SSS members and covered employers are advised that benefits and loans have varying disbursement channels.
At present, Retirement, Disability, Unemployment, Sickness and Maternity Benefits of individual members, as well as Funeral and Death Benefits of beneficiaries who are SSS members themselves are disbursed through UMID-ATMs, Union Bank of the Philippines (UBP) Quick Cards, PESONet participating banks, e-wallets, and RTCs/CPOs.
Employer’s Sickness and Maternity Benefit Reimbursements are also paid through PESONet participating banks.
Pension Loans and short-term member loans such as Salary, Calamity, and Emergency are released through UMID-ATMs and UBP Quick Cards. Short-term member loans may also be released through PESONet participating banks.
“Currently, we are receiving a high volume of applications in the DAEM. In response to this, we have assigned more employees to verify applications,” Ignacio said.
“We advise our members to refrain from going to our branches to follow-up on their disbursement account applications. Rest assured that we are continuously looking for ways to improve and expedite the DAEM verification process,” she added.
Last year, the SSS implemented the mandatory enrollment of disbursement accounts with PESONet-participating banks, e-wallets, or RTCs/CPOs in the DAEM for a faster, more secure, and checkless means of benefit and loan disbursements.
For more information, follow the SSS on Facebook at “Philippine Social Security System,” Instagram at “mysssph,” Twitter at “PHLSSS,” or join the SSS Viber Community at “MYSSSPH Updates.”