You can now enjoy specialties from your favorite restaurants with a curbside drive through, or stay home as your essentials are delivered to you by a personal shopper as SM Aura Premier redefines customer service during these challenging times. Through its Aura Concierge, Get and Go, and Aura Shopper services.
Chat with us as the Aura Concierge by simply contacting us through messenger, @ SMAuraPremier to find out the availability of essentials and answers to any mall queries that you may have. It’s a system designed for your convenience and tailored to your preference.
Get and Go with SM Aura offers a curbside walk and drive-through. Simply choose from the list of open establishments that may be found on their social media pages; contact the restaurant or store directly to order and arrange for payment. Your order will be waiting for you when you walk or drive through the mall.
With this, you can treat your family to culinary specialties from Cibo, Banana Leaf, and Paradise Dynasty; southern fried chicken at KFC, as well as delightful desserts from Mary Grace, drinks from Starbucks, Chatime, Merry Moo. There are also bountiful wine bundles from Wine Depot.
You can also order and pick up your essentials from ACE Hardware, Watsons, SM Supermarket, Baby Company and GNC at our designated pick up point located at the main entrance along McKinley Parkway.
The Aura Shopper will have your basics – groceries, medicine, food, hardware – delivered to your doorstep. SM Aura Premier has partnered with Angkas to provide dedicated “Aura Shoppers” that you may book from the comfort of your own home. Simply click the Aura Shopper option through our Facebook Messenger. Fill up a form, and a personal shopper will be designated to you. The shopper will directly communicate on items you may need to replace or any extra order you may have. Once the shopper has completed your order, he will deliver the items directly to you on the same day.
With the many options of convenience the mall provides, SM Aura Premier is only getting started. Ushering a new era of customer experience, the mall will continue to provide safe and efficient solutions for the benefit of its shoppers. For more information on the Aura Concierge, follow SM Aura Premier on Facebook and Instagram.