Redefining the customer experience at SM Pampanga Malls

During these challenging times, SM Pampanga Malls are redefining customer experience with many shopping options for easy, safe and efficient shopping.

Shoppers can now book from the comfort of their home, enjoy specialties from their favorite restaurants at SM Malls in Pampanga, Clark, Telabastagan as well as San Fernando Downtown and have their basics delivered to their doorstep through official partners such as Grabfood, Kooryr.ph, Mangan.ph, Foodpanda, Papa.ph.

Shoppers can chat and contact their favorite SM Mall through our SM Supermalls Pampanga viber community to find out the availability of essentials and answers to any mall queries that you may have. The system was designed for easy navigation and transaction tailored to your preference.

For convenience, SM Pampanga Malls also offer take-out and delivery services. Shoppers simply need to choose from the list of open establishments that may be found on our official social media pages; contact the restaurant or store directly to order and arrange for payment as well as delivery.

With this, you can treat your family to culinary specialties from your favourite SM malls in Pampanga. 

In SM City Pampanga, order and satisfy your Japanese cravings with Botejyu; feast at your home like a king by creating your own buffet with Vikings; have a slice of your savory favourites with Greenwhich, Pizza Hut and Shakey’s; as well as delightful desserts from J.CO Donuts & Coffee, Krispy Kreme, Goldilocks; get Free lemonade drink for every purchase of any 2 variant of pretzels at Aunti Anne’s until May 23.

In SM City Clark, have a tasty treat for take-out or delivered to your home from Chili’s, Army Navy, Wing Zone, Xtremely Xpresso, Greenwich and Shakey’s. 

More of your favorite restaurants at SM City Telabastagan offers take-out and delivery at Greenwich and Chubs Chasers via GrabExpress, gogomove.ph kooryr and mangan.ph; and in SM City San Fernando Downtown get southern fried chicken at KFC. 

You can also call or order online and pick up your essentials from The SM Store, Ace Hardware, Our Home, SM Appliance, Watsons, and Miniso at the store’s designated pick up point. Goods can also be delivered at a preferred location.

SM Pampanga Malls will also have your basic needs covered as essential and non-leisure stores gradually resume operations. Adapting to the “new normal,” malls will be practicing the #SafeMallingAtSM.  Mallgoers will be requested to observe a safe distance, especially when queuing. Temperature checks upon entry, mandatory wearing of face mask, and strictly no loitering will likewise be observed. The number of people inside the mall, stores, and restaurants will also be limited for employees and customers’ safety. In addition, food and dining tenants can only offer delivery and take-out services.

Ushering a new era of customer experience, SM Malls in Pampanga, Clark, Telabastagan and San Fernando Downtown will continue to provide safe and efficient solutions for the benefit of its shoppers. For more information follow SM Pampanga Malls on Facebook and Instagram.

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