The annual Joint Tactical Inspection (JTI) and General assembly of SM City Olongapo Central and SM City Olongapo Downtown was held on July 14, 2023 at SM City Olongapo Central SMX Convention Center. The annual activity aims to test the administrative efficiency, training management, proficiency, and emergency response skills of security force assigned in SM Supermalls, SM Retail Group and its affiliates to ensure the safety of customers, employees and tenants.
“Always continue to work together, we belong in different business units but we only have one goal, and that is to provide service to our customers, our fellow kababayan and our community,”said Almus Alabe, senior vice-president, Customer Relations Service Department in his speech during the JTI and General Assembly of Troops 2023.
Olongapo City Mayor Rolen C. Paulino, Jr. was very proud to share his experience of giving certificate of commendation to SM Security personnel who shows honesty in turning in money and valuable items to customers, tagging them as the 3rd major source of “Honesto” candidates in the city. “Natutuwa ako na ganyan ang quality ng guwardiya sa SM. Along the way, nakakadagdag kayo sa paglago ng ekonomiya sa Olongapo.”“Keep up the good work, panatilihin nating safe, malinis,maganda at conducive ang ating mga malls. Reflection din po kayo ng Olongapo, pag maganda ang nagyayari sa SM, ibig sabihin maganda rin ang nangyayari sa labas,” remarked Olongapo City Mayor Rolen Paulino, Jr., guest of honor and speaker during the JTI and general assembly.
During the JTI, security force’s firearms, gear, uniform, paraphernalia as well as communication equipment and other support gadgets were examined to ensure compliance to the standards set by the company. Likewise, agency personnel for janitorial services of the malls were also evaluated.
Present during the event were Olongapo City Mayor Rolen C. Paulino, Jr.- Guest of Honor and Speaker, Almus J. Alabe- SM Senior Asst. Vice-President CRS Department and Engr. Bien C. Mateo, Senior Vice-President-SM Supermalls.
Sharing honors are SAVP for Customer Relations Service of SM Retail, Inc. Charleston Tan, Victor G. Santiago, CSP AVP, CR- FRG, Manuel M. Fayre Jr., managing director-157 Raptor Security Agency. Also present were Engr. Junias M. Eusebio, SAVP-SM Supermalls-North Division, Regional Operations Manager for North 4 Engr. Bong Garcia, SM City Olongapo Central Mall Manager Engr. Ariel I. Ferrer and SM City Olongapo Downtown Asst. Mall Manager Michelle L. Cortez; from LGU, present were City Councilor Rodel Cerezo and Tourism Head Fifi Legaspi.
Apart from the inspection, commendation and awards were also given to employees and security personnel who turned in money, cellphones and other valuables to mall patrons.
The Joint Tactical Inspection is one of the annual exercises observed in all SM Supermalls nationwide that aims to examine personnel compliance to the company’s security standards and policies.