Vice Mayor Vicky Vega said the Angeles City Council will investigate the new billing scheme of Converge during the Legislative Inquiry scheduled on Tuesday, July 30, 2019.
Vega said the inquiry will be made amid mounting complaints against the Internet and cable provider Converge.
The inquiry at the Legislative Building of the Angeles City Hall will start at 2pm. “Asna pu katas ing bill… lagi naman ala signal,” said Irene De Jesus.”Eton a pinakahihintay ng lahat,” said Eunece Navarette.
“Wala man lang notice o rason kung bakit bigla lang migtas,” said Lor Nacpil. The monthly subscription fee was reportedly raised from P1,299 to 1,675.09.
Vega said the residents of Angeles City had been complaining about the increase in subscription fee being charged by Converge.
New applicants are also told they cannot apply for cable TV connection in the next six months due to systems improvement.
Maam ganon din po sa inyernet ko biglang nag taas almost 1600 babayaran ko instead na 1300 lng
This company overcharged me for a year and one half. They say they provide 75 mbps and change you for it but only actually provide 35. There are no managers willing to talk to customers. This is the worst service provider in the Philippines.