DepEd activates Balik-Eskwela Public Assistance Command Center

CITY OF SAN FERNANDO — Department of Education (DepEd) has activated its Oplan Balik-Eskwela Public Assistance Command Center (OBE-PACC) as classes open this June.

“Generally, this center will receive, process, and respond to simple queries, information requests, and complaints from the general public, including those forwarded by our schools divisions,” DepEd OIC-Regional Director Nicolas Capulong said.

“It will also assist in the dissemination and clarification of DepEd policies, programs, projects, and processes particularly those relevant to the opening of classes and correctly identify and coordinate with the concerned DepEd offices on complex concerns that will require the specific appropriate action,” he added.

All concerns received will be monitored, documented and submitted through reports with appropriate actions taken.

OBE-PACC may be reached through (045) 598 8580 to 89, Facebook page- Department of Education Regional Office III. (PIA 3)