CEBU PACIFIC ADVISORY January 17, 2018

CANCELLATION OF FLIGHTS AT THE TACLOBAN CITY AIRPORT
 
Cebu Pacific and Cebgo flights to and from the Daniel Z. Romualdez Airport in Tacloban City are cancelled starting this afternoon, January 17, due to degradation of the runway surface.  Repairs to the runway conducted by the airport authority have been hampered by ongoing poor weather. Cebu Pacific and Cebgo flights will resume as soon as ongoing repairs return the runway surface to a suitable condition which no longer poses a risk to the safety of our flights.
 
The following flights to and from Tacloban are cancelled today, January 17, 2018:
 
Flight
Route
ETD
ETA
5J 653
Manila-Tacloban
335pm
510pm
5J 654
Tacloban-Manila
540pm
710pm
5J 657
Manila-Tacloban
500pm
635pm
5J 658
Tacloban-Manila
810pm
940pm
DG 6577
Cebu-Tacloban
655pm
750pm
DG 6578
Tacloban-Cebu
810pm
855pm
 
Cebu Pacific and Cebgo flights to and from Tacloban starting tomorrow, may also be affected as further repairs are scheduled. Please monitor our website, Facebook page or Twitter account for further details as they become available.
 
Affected passengers traveling on these dates will be informed. They have the following options:
·        Re-route to the nearest alternate airports
·        Rebook at a later travel date within 30 days, free of charge
·        Get a full refund
·        Place the cost of the ticket in a Travel Fund for future use
 
We advise affected passengers who have concerns and inquiries to contact the Cebu Pacific hotline at +632 7020-888. They may also message the official Cebu Pacific Facebook (facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts. We also encourage guests who booked through a travel agent or any other third party to provide us with their own contact details so we can advise them directly for any flight changes.
 
We apologize for any inconvenience these flight cancellations may cause.