Cebu Pacific to cancel Caticlan, Kalibo flights following Boracay closure

In line with the closure of Boracay Island for tourist activities, Cebu Pacific will cancel the following flights to and from Caticlan and Kalibo, in Aklan from April 26 to October27, 2018:

Route	Flight Number	Frequency
Manila-Caticlan-Manila	5J 891/892	Daily
	5J 895/896
	5J 899/900
	5J 901/902
	5J 905/906
	DG 6241/6242
	DG 6243/6244
	DG 6247/6248
Cebu-Caticlan-Cebu	5J 132/133	Daily
Caticlan-Clark-Caticlan	DG 6298/6299	Daily
Manila-Kalibo-Manila	5J 331/332	Daily
	DG 6317/6318
Manila-Kalibo	5J 339	Sun-Thu
Kalibo-Cebu	5J 413	Daily
	5J 415	Sun/Fri
Cebu-Kalibo-Cebu	5J 416/417	Sun
Clark-Kalibo	5J 351	Tue/Thu/Sat
Kalibo-Clark	5J 352	Mon/Wed/Fri
Kalibo-Incheon-Kalibo	5J 180/181	Daily
	5J 182 / 183       (starting June 1)

To serve local residents and ensure continuity of commerce in Northern Panay island, Cebu Pacific will operate the following flights for Kalibo and Caticlan from April 26 to October 27, 2018:

Affected passengers may take any of the following options:

·       Get a full refund

·       Place the full value of the ticket in a travel fund for future use

·       Rebook the flight, subject to seat availability

·       Reroute to any domestic destination, subject to seat availability

CEB encourages passengers to manage their rebooking or refunds through the “Manage Booking” section in the Cebu Pacific website, www.cebupacificair.com

For GetGo members who redeemed flights during the period covered by the flight suspension, they may avail of the following options:

Rebook up to 30 days from original travel date, subject to seat availability

Reroute to any domestic destination within 30 days from original travel date, subject to seat availability.

Credit back points to member’s GetGo account by calling +632 714 3846

Cebu Pacific is in the process of informing passengers affected by the flight cancellations. Affected passengers may manage their rebooking or refunds via the “Manage Booking” section in the CEB website, www.cebupacificair.com.

Guests who booked through a travel agent or any other third party are encouraged to provide us with their own contact details so they are directly advised about any flight changes.

For any other concerns, passengers may also message the official Cebu Pacific Facebook (https://www.facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts. They may also try the CEB hotline at +632 702 0888, however due to the heavy volume of calls, the fastest way to rebook or refund affected flights is via the ”Manage Booking” section in the Cebu Pacific website.