Cebu Pacific to cancel Caticlan, Kalibo flights following Boracay closure

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In line with the closure of Boracay Island for tourist activities, Cebu Pacific will cancel the following flights to and from Caticlan and Kalibo, in Aklan from April 26 to October27, 2018:

 

            Route

Flight Number

Frequency

Manila-Caticlan-Manila

5J 891/892

Daily

5J 895/896

5J 899/900

5J 901/902

5J 905/906

DG 6241/6242

DG 6243/6244

DG 6247/6248

Cebu-Caticlan-Cebu

5J 132/133

Daily

Caticlan-Clark-Caticlan

DG 6298/6299

Daily

Manila-Kalibo-Manila

5J 331/332

Daily

DG 6317/6318

Manila-Kalibo

5J 339

Sun-Thu

Kalibo-Cebu

5J 413

Daily

5J 415

Sun/Fri

Cebu-Kalibo-Cebu

5J 416/417

Sun

Clark-Kalibo

5J 351

Tue/Thu/Sat

Kalibo-Clark

5J 352

Mon/Wed/Fri

Kalibo-Incheon-Kalibo

5J 180/181

Daily

5J 182 / 183       (starting June 1)

 

To serve local residents and ensure continuity of commerce in Northern Panay island, Cebu Pacific will operate the following flights for Kalibo and Caticlan from April 26 to October 27, 2018:

 

            Route

Flight Number

Frequency

ETD

ETA

Manila-Kalibo

5J 337

Daily (except from May 1-4, 2018)

1225pm

135pm

Kalibo-Manila

5J 338

Daily (except from May 1-4, 2018)

205pm

320pm

Manila-Caticlan

DG 6245

Daily

335pm

455pm

Caticlan-Manila

DG 6246

Daily

825pm

940pm

Cebu-Caticlan

DG 6272

Daily

655pm

800pm

Caticlan-Cebu

DG 6273

Daily

515pm

625pm

 

Affected passengers may take any of the following options:

·       Get a full refund

·       Place the full value of the ticket in a travel fund for future use

·       Rebook the flight, subject to seat availability

·       Reroute to any domestic destination, subject to seat availability

 

CEB encourages passengers to manage their rebooking or refunds through the “Manage Booking” section in the Cebu Pacific website, www.cebupacificair.com

 

For GetGo members who redeemed flights during the period covered by the flight suspension, they may avail of the following options:

Rebook up to 30 days from original travel date, subject to seat availability

Reroute to any domestic destination within 30 days from original travel date, subject to seat availability.

Credit back points to member’s GetGo account by calling +632 714 3846

 

Cebu Pacific is in the process of informing passengers affected by the flight cancellations. Affected passengers may manage their rebooking or refunds via the “Manage Booking” section in the CEB website, www.cebupacificair.com.

 

Guests who booked through a travel agent or any other third party are encouraged to provide us with their own contact details so they are directly advised about any flight changes.

 

For any other concerns, passengers may also message the official Cebu Pacific Facebook (https://www.facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts. They may also try the CEB hotline at +632 702 0888, however due to the heavy volume of calls, the fastest way to rebook or refund affected flights is via the ”Manage Booking” section in the Cebu Pacific website.