PLDT, Smart report minimal network disruption, restoration underway post #KardingPH

As of 8am, Philippine Standard Time, PLDT and its wireless unit Smart Communications, Inc. (Smart) have deployed their North Luzon network team to conduct risk assessment in areas heavily impacted by super typhoon #KardingPH.  

“Based on the initial assessment of our team, impact of #KardingPH on PLDT and Smart’s network is not as heavy and disruptions reported can be considered minimal. Our command center will continue to monitor the situation,” said Cathy Yang, FVP and Group Head for Corporate Communications at PLDT & Smart. 

PLDT and Smart’s network have withstood the onslaught of super typhoon Karding. However, customers in some areas may experience service quality issues after some sites were impacted by #KardingPH.  

PLDT and Smart also set up Libreng Tawag (free calls) and Libreng Charging (free charging stations) in the following sites to serve the communication needs of affected residents. 


1.Smartzone Office (formerly Mactal Hardware) 601 Paco Roman St.  Bgy. Supermarket Cabanatuan City 

2. Lazaro Francisco Integrated School Cabanatuan 

3. Sebenz Loading Station Maestrang Kikay Talavera 


1. Navarro Minimart 

234 Gen Luna St. Pob 39 Infanta, Quezon 

2. Polillo Island 

Bonifacio St. Brgy. Poblacion, Polillo, Quezon  

Help from PLDT-Smart Foundation and MVP Group’s Tulong Kapatid are on their way to affected communities. 

The Group advises the public to take necessary precautions and heed the alerts and warnings of local governments and disaster response authorities.