SM City Tarlac – Shopping Center Management Corp. (SCMC) conducted its 1st Joint General Assembly and Inspection with SM Retail and SM Food Group to inspect the agency personnel if they are properly dressed and equipped, and to commend them of their exemplary deeds on October 9, 2019.
“We conduct monthly assembly and inspection among our mall guards and quarterly for mall guards together with other mall agencies which include maintenance, utility and janitorial. This is the first time that we at SCMC – SM City Tarlac initiated to conduct a joint activity together with mall’s two main anchors, SM Retail (The SM Store) and SM Food Group – Sure Value, Inc. (SM Supermarket)”, said Mr. Vincent Leaño, Customer Relations Services (CRS) Manager of SM City Tarlac.
One of the highlights of the event is the inspection of personnel and equipment. The inspection is done individually from head to foot with distinct and unique procedures. The inspection is not a fault-finding activity, but a corrective measure to ensure that agency personnel are always dressed, equipped and supplied completely by their respective agency providers. Aside from the individual clothing and armaments, their issued communication equipment and other support gadgets are also inspected. These are tested to ensure that they are always functional and ready to use. The objective of doing so is to assist the agency personnel in the performance of their mandated tasks at SM Supermalls and its affiliates.
Meanwhile, the exemplary deeds performed by the agency personnel under SM City Tarlac – SCMC, SM Retail and SM Food Group are also acknowledged by giving them Certificate of Commendation. Their said deed is reflective of SM’s corporate value of honesty and integrity to duty that bespeaks well of the attributes of becoming a commendable member of SM Security Force, worthy of praise and emulation.
Indeed, the agency personnel of SM City Tarlac brought honor and pride not only to themselves, their families and their agency but also to the SM Group of Companies in general.